Rubilan requires a Payoneer account for all bank transfer requests. If Payoneer isn't available in your country, please consider an alternative Payment Provider or reach out to Rubilan support for assistance.
Bank Transfer via Payoneer:
- Bank Transfer by Payoneer is applicable for withdrawals of $30 USD in Rubilan Credits or more. If this poses an issue, kindly contact support directly.
- If you haven't created a Payoneer account yet, initiate this process at least a week before your intended withdrawal request, as Payoneer might take a few days to verify your account.
- Bank Transfer requests via Payoneer are compiled twice a month, on the 15th and the last day (30th / 31st) of each month. These requests are coordinated with UTC+0 time, so please plan accordingly.
- All payments will be dispatched within the following 10 days. Therefore, your payment will be sent by the 26th (if submitted before the 15th) or by the 10th of the subsequent month (if submitted towards the month-end). Allow a few extra days for the payment to reflect in your bank account. For more details on Rubilan's payment schedule, refer to: When will I receive my payment?
Fee Structure:
Rubilan conducts funds transfers in USD. Depending on your country and the currency you're requesting, distinct fees will be applicable, categorized as: $1.5 total, $3+conversion rate, and $15+intermediary bank fees.
- For USD transfers to the United States (ACH):
- $1.5 USD flat fee
- No exchange fee
- Receiving currency in USD
Example: If a teacher withdraws $100 USD in Rubilan Credits to a bank account in the USA:
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Payoneer fee: $1.50 USD
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Teacher receives: $98.50 USD
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Local Bank Transfers:
- For receiving bank transfers in the local currency to a local bank account, the fee is $3.00. An additional currency exchange fee of about 2% (based on the required currency) will apply.
Example: If a teacher with a Japanese bank account wishes to receive funds in JPY:
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Payoneer fee: $3
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Payoneer currency exchange fee: 2%
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Teacher receives: [100 - (100-3)*2%] - 3 = $95.06
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SWIFT (wire) Bank Transfers:
- For receiving bank transfers in USD currency to a local bank account, the fee is $15. Additional intermediary bank fees or loading fees might apply.
For detailed fee information for different currencies and countries, please consult Payoneer customer support.
Connecting a Payoneer Account to Your Wallet:
If you've already linked your Payoneer account, proceed to the instructions for requesting a bank transfer via Payoneer below.
Upon processing your bank transfer withdrawal request, Payoneer will employ the bank details from your Payoneer account to dispatch your payment.
How to Connect (or Create) a Payoneer Account:
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Access your Withdrawal Settings.
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If you have a Payoneer account, click "Connect."
- You'll be redirected to the Payoneer website. Follow the instructions to create or link your account. After connecting, Rubilan can initiate payments to you.
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If you don't yet have a Payoneer account, click "Create an Account."
- Enter your bank information. Payoneer will use this data to process your withdrawal request. In certain scenarios, additional details such as an ID copy, bank statement, or other documents may be requested.
- New applications take a few business days to be reviewed. After review, you'll receive an email confirmation with further instructions.
- Once you've submitted your Payoneer application, you can monitor your account status and transactions by logging into your Payoneer Account: My Account (http://myaccount.payoneer.com).
Once your account is verified and linked, you're ready to initiate a withdrawal request from Rubilan.
How to Request a Bank Transfer (via Payoneer):
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Access "My Wallet" and click "Withdraw."
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Choose "Bank Transfer (by Payoneer)." If this option isn't available, choose "+ use another withdrawal method" and either create or link your Payoneer account.
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Review the details and confirm your request by entering your password.