What is Group Class on Rubilan?

  • Group Classes on Rubilan are online sessions designed for 2-6 students, centered around teacher-created topics. These classes offer a platform for global interaction, enabling you to engage in conversations and interactions with both the teacher and fellow students. This serves as an opportunity to enhance your speaking, listening, and other language skills.

Kindly take note that currently, Group Classes can exclusively be reserved through the website: https://rubilan.com/group-classes

Class Request Guidelines

  • Students can place requests for available Group Classes until the class reaches its maximum student capacity. Once a request is submitted, it will be automatically accepted, and the class will become visible in the upcoming lesson list.

  • Once a Group Class reaches full capacity, further student requests will not be accepted, regardless of the time remaining before the class commences.

Class Material Information

  • Access to class material is granted only following the purchase of the class.

Class Cancellation Regulations

  • Students have the option to cancel a Group Class reservation up to 24 hours prior to the class commencement.

In-Class Protocols

  • Group Classes are conducted using Zoom, with the Zoom meeting ID and password details being displayed 10 minutes before the scheduled class time.

  • It is essential to attend the class punctually, as there is no provision for cancellation, rescheduling, or refund if a student is tardy. However, students can join an ongoing class after its commencement.

  • The duration of the class adheres to the Class Settings, irrespective of whether active interaction occurs between the teacher and fellow students.

  • Inappropriate behavior is strictly unacceptable and may result in students receiving warnings or being removed from the class. Such behavior encompasses harassment, sexual/racial/religious discrimination, and any actions that adversely impact the group class experience.

  • Teachers retain the authority to expel misbehaving students from the class. Once removed, students are prohibited from re-entering the Group Class.

  • Students have the option to disable their cameras during the class, if desired.

Credit Refund Guidelines

  • Students can withdraw their class requests up to 24 hours before the class begins, resulting in a full credit refund to their student wallet. Requests to cancel within 24 hours of the class start time are not permissible.

  • Students applying for full or partial credit refunds are required to furnish evidence, such as screen recordings or chat records, to substantiate their request.

  • Students who have been warned or removed from class due to inappropriate behavior are ineligible for credit refunds.

  • A 24-hour window is allotted for students to request a credit refund before the Group Class is automatically marked as "completed."

Post-Class Procedures

  • Group Classes are automatically confirmed as "completed" 24 hours after the class concludes. Presently, Group Classes do not include a feedback feature.

Additionally

  • Rubilan exclusively reserves the authority to assess, resolve, and make determinations in relation to the aforementioned breaches of rules, as well as other disputes.