When submitting a lesson request, it's important to note that a teacher is granted a maximum of 48 hours (or until the lesson start time, whichever is sooner) to respond to your request. The successful booking of your lesson is contingent upon your teacher's acceptance of the request.
For those who prefer an immediate response, you have the option to streamline your search by filtering results using the "Auto-accept" feature. This allows you to identify teachers who automatically accept lesson requests, eliminating the waiting period.
Should your lesson request be declined, the credits used for the request will be promptly returned to your student wallet. It's important to be aware that once you have successfully purchased Rubilan credits, refunds to cash are not possible. We encourage you to familiarize yourself with our comprehensive Credits Policies for further understanding.