Accepting payment outside of the Rubilan platform is a serious violation of Rubilan Terms of Service
All lessons with Rubilan students must be paid for through the Rubilan platform. Expectations of Rubilan teachers are clearly outlined here: Rubilan Teacher Policies Code of Conduct
Teachers who violate Rubilan Terms of Service will be removed from Rubilan.
If a student asks you to accept payment outside of the Rubilan system, then as an Rubilan teacher, you must decline a student's request. Let the student know that in order to book a lesson and send payment, they must do this through your Rubilan teaching profile.
In addition, you should let us know about these students by submitting a support ticket. This way, we can be sure that you were not violating Rubilan policy.
Accepting or requesting payments outside of the Rubilan system is detrimental for Rubilan teachers:
- Payment Risk: Lessons outside of Rubilan have payment risk. Students may or may not follow through with promises to pay.
- Student Reputation: On Rubilan, students also have to maintain a reputation. Students that are found to be irresponsible are also removed from the system.
- Teacher Reputation Building: Teachers that teach off of the system do not receive the public feedback and social credit that is recorded on Rubilan. This removes an important feedback loop for social verification of teachers.
- Privacy Risk: On Rubilan, you do not have to share any personal or private contact information with students. You can never be sure how someone else is going to use your personal contact information.
- Loss of Records: Lessons scheduled and paid for on the Rubilan system are recorded in your account. Rubilan will be able to find these records and help you if you need assistance.
- Lack of Support - In the event that a teaching session does not go as planned, there is no way for teachers and students to settle their issues. When the information is saved in the system, Rubilan support staff are able to mediate in dispute and disagreements between teachers and students.
- Bad for the "marketplace" - If teachers accept lessons and payments outside of Rubilan, then their posted times and prices would become less reliable and trustworthy.
Please Note: Warning to Teachers
Teachers that are found requesting payment, accepting payment, or taking students off of Rubilan will have their profiles removed from Rubilan, and their remaining Rubilan Credits confiscated.